Terms and conditions


By placing an order on www.medichut.com, you are agreeing to be bound by the Terms and Conditions outlined here. Should you have any queries about the terms outlined, please contact us on 02034 888644 or [email protected]


  1. The description of the services and any goods is as set out on our website, emails, social media, or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies actual services or goods supplied.
  2. It is your responsibility to ensure that any information or specification you provide is accurate.
  3. All services which appear on the website are subject to availability.
  4. We can make changes to our services which are necessary to comply with any applicable law or safety requirement. If changes are made after your purchase, we will notify you of these changes.

Customer Responsibilities

Virtual Goods and Services

  1. The goods and services provided to you must not be shared with another party without explicit consent from MedicHut, the provider.
  2. Any virtual goods, such as PDF book files, are for the personal viewing of the customer who has purchased the good. The customer has a legal responsibility not to share such files with other parties.
  3. Any virtual classes, held via Zoom or any other medium, must be attended solely by the customer who has registered for that session. There should not be more than a single viewer (i.e. the customer) except with explicit consent by MedicHut, the provider.
  4. Any individual found to be sharing their purchased goods or services is liable to fees at least equivalent to the cost of the good or service, multiplied by the number of people it is found to be shared with. MedicHut reserves the right to obtain these fees from the customer.

Payment Plans

  1. When entering a payment plan (i.e. the payment of a good or service in parts, rather than in whole), the customer enters a contract whereby the full payment must be completed in the timeframe agreed upon.
  2. Failure to make payments can result in immediate termination of the contract, and MedicHut reserves the right to immediately cease any service provision to the customer and charge a fee equivalent to the goods and services used by the customer that have not been paid for in full. This may include an increase in the agreed rate of a service. For example, the cessation of hourly tuition at 5 hours, when purchased at a 40-hour rate, will result in the increase of the rate to that of 5 hours and any additional sums must be paid by the customer.
  3. Tuition hours cannot be used faster than the rate of pay. For example, for tuition at a rate of £30/hour, to use 10 lessons a month, the payment must be equal to, or more than, £300 in the month. If a customer requires more lessons than the agreed rate of payment, the provider is able to adjust the payment terms to a larger sum in order to cover the number of tuition hours being used. The provider may approve the use of a reasonably larger number of tuition hours than the rate of pay. It is the customer’s responsibility to discuss the need for any alterations.

Personal information

  1. We retain and use all information strictly under our Privacy Policy.
  2. We may contact you by using e-mail or other electronic communication methods and you expressly agree to this.

Basis of Sale

  1. The description of the Services and any Goods in our website does not constitute a contractual offer to sell the Services or Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.
  2. Each step of the order process allows you to check and amend any errors before submitting the Order. It is your responsibility to ensure that an order is carried out as intended by yourself.
  3. A legally-binding contract will be formed for the services ordered only when you receive an email from us confirming the order. You must ensure that the order confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the order placed by you. By placing an order, you agree to us giving you confirmation of the contract by means of an email with all information in it (ie the order confirmation). You will receive the order confirmation within a reasonable time after making the contract.
  4. No variation of the contract, whether about description of the services, or otherwise, can be made after it has been entered into unless the variation is agreed by the consumer and the supplier in writing.

Delivery of Goods and Services

  1. We aim to deliver all of our goods and services to you within a reasonable time frame, or as what is set out on our website. If we do not deliver the goods or services to you on time, you can contact us to request a cancellation of your order, should you wish.

Circumstances Beyond the Control of Either Party

  1. In the event of any failure by a party because of something beyond its reasonable control:
    • the party will advise the other party as soon as reasonably practicable; and
    • the party’s obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer’s above rights relating to delivery (and the right to cancel below).

Right to Cancellation

  1. You are bound by the terms outlined in our Returns and Refunds policy when requesting a cancellation of contract or refund of a good or service.


  1. Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regards to your personal information.
  2. These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy (https://medichut.com/privacy-policy/) and cookies policy (https://medichut.com/cookie-policy-uk/).


For any enquiries, please contact [email protected]