Returns and Refunds

Masterclasses

Refunds

All masterclasses are fully refundable or transferrable to a different date before 14 days of the booked course start date. Within 14 days of the start date, we are unable to offer a refund or guarantee the transfer of the booking to a different date, except at the discretion of MedicHut.

Booking Transfers

At any point, a masterclass booking may be transferred to another individual. You must contact MedicHut directly to have the booking transfer approved.

The cost of any e-resources included in the masterclass, if already provided to the student, will be subtracted from the refund total. If a booking transfer is made to another individual, and e-resources were previously sent to the individual who originally booked, the total cost of the e-resource must be paid in order to transfer the booking.

Ebooks/E-resources

All e-resources and ebooks cannot be refunded.

Paperbacks

Paperbacks are currently only available via Amazon, and thus refunds must be requested through Amazon within their own returns policy.

Tuition

The first tuition hour is fully refundable within 14 days if an individual is unsatisfied with the tuition and chooses not to carry on with tuition. All other hours are not refundable, except a) if only one hour has been used, and a refund was requested within 14 days, then the entire package can be refunded, and b) special circumstances which must be investigated and approved by MedicHut.

If a student does not attend a scheduled tuition lesson without prior notice, the lesson will be subtracted from the total tuition credit and will be non-refundable.

Personal Statement Review/BMAT Essay Marking

These services are fully refundable upon request prior to the initiation of either service. Once the review of a personal statement or BMAT essay has begun, the service is non-refundable. If an individual is unsatisfied with the quality of the service, please contact MedicHut to request a review of the service provided.

Packages

Packages are non-refundable. For booking transfers, the policy for masterclasses applies.

If, prior to the purchase of a package, an individual purchases any resource which will be included in a package, including ebooks, the cost of the resource already purchased cannot be discounted or refunded from the cost of the package.